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#1 Apr 11, 2021 11:35:PM

Hyde62
Member

Site lost my account under my prior username

About a month or so ago the site no longer recognized my Username, and seems to have lost my prior account along with my friends list.  I opened a new account easily, but it would be nice to have my old account back to retain my friends list.  I've emailed support several times but received no reply.  Am I the only one who had this problem?

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#2 Apr 12, 2021 5:51:PM

Re: Site lost my account under my prior username

I had the same problem about a year ago but one of the servicemen was able to find old account.  I had started a new one as well but had hard time recreating friends list.  Keep emailing them - it is possible

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#3 Apr 12, 2021 7:06:PM

serviceman
Administrator

Re: Site lost my account under my prior username

What is the username of your original profile?

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#4 Apr 12, 2021 11:07:PM

Re: Site lost my account under my prior username

Same thing happened to me at the beginning of the year. Contacted Serviceman, but nobody responded. I, therefore, created a new profile.

Last edited by DreamlinerWaiter (Apr 12, 2021 11:10:PM)

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#5 Apr 13, 2021 12:14:AM

Hyde62
Member

Re: Site lost my account under my prior username

Hello, my original account name was Hyde1958

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#6 Apr 13, 2021 12:44:PM

Re: Site lost my account under my prior username

Mine: Forty3ThousandFt
Serviceman, are you able to reactivate my old profile? Or, delete it?

Last edited by DreamlinerWaiter (Apr 13, 2021 12:48:PM)

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